We make every effort to process your order promptly. Once it has been processed the shipping times vary by each state. The estimated shipping times are below; Australia Standard: 3-8 business days Express: 2-4 business days During the holiday season, please allow up to 7 extra business days for dispatch, shipping and transit times. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time and wish all of our customers safe and happy holidays. If you have any questions regarding your order, please email us at hi@reelhookedapparel.com Once the product has been shipped from our warehouse, the customer is responsible for any late or missing shipment. The customer will need to contact Australia Post if the shipment has passed the estimated shipping date.

Once an order is placed you will receive an order confirmation email. we will make every effort to dispatch your order promptly. once the item is picked up by the courier you will receive an email with your tracking number.

No, every purchase comes with a lanyard that allows you to attach to our one of a kind pocket!

Yes, we have a 20-day return policy, which means you have 20 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Shipping cost associated with your original order are non-refundable. All non-faulty returns are assessed individually. If your return is accepted, buyer will be required to pay for shipping at their expense. We'll email instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at hi@reelhookedapparel.com. Please note that returns will need to be sent to the following address: P.O. box 63 berry springs, 0838 AU